Remarkable Auto & Marine's visibility improvement on Google over 6 months.
🔎 Client snapshot
Business name: Remarkable Auto & Marine. Industry: auto repairs and servicing. Location: Queenstown, New Zealand. Start date with Team Empathy: 10 September 2025.
🎯 The challenge
Before working with Team Empathy, Remarkable Auto & Marine had inconsistent enquiries and limited local visibility, and their competitors were dominating the Google Maps results.
Their Google Business Profile wasn't generating dependable activity. Visibility was low, reviews were minimal, rankings were weak, and there was no posting cadence or content strategy in place. All of that made it hard to generate reliable customer flow or stand out in the busy Queenstown auto repair market.
🗣 What the client says
Nathan, Owner, Remarkable Auto & Marine
🛠Our local SEO strategy
We're running a structured Google Maps Growth Package built to grow authority, visibility and enquiries quickly. That means regular Google Business Profile posts, regular photo and video uploads, and regular Q&A publishing.
We also handle review replies and ongoing review collection reminders, citation building to strengthen local trust signals, and keyword tracking and reporting for their top auto-repair terms.
On top of that, we optimise for Maps Speed Ranking through consistent activity. As a bonus, we designed branded business cards and flyers to drive offline review acquisition.
This steady, consistent activity is helping position Remarkable Auto & Marine as a top local provider across Queenstown and the surrounding suburbs.
📊 The results (Sept to Nov 2025 vs the previous 3 months)
After starting on 10 September 2025, Remarkable Auto & Marine saw rapid increases across every key Google Maps performance metric.
Remarkable Auto & Marine's lead generation improvements over 3 months.
📈 Keyword ranking improvements
Two of their highest-intent keywords saw dramatic jumps in top 3 visibility. "Mechanic" went from 2.96% to 33.14%, a 1,020% increase, and "car repair" went from 2.96% to 37.87%, a 1,179% increase.
These improvements turned grid maps that were almost entirely red into mostly green across their whole service area.
Remarkable Auto & Marine's map visibility improvement for the "mechanic" keyword.
Remarkable Auto & Marine's map visibility improvement for the "car repair" keyword.
💰 ROI snapshot
Between 10 September and 27 October, we recorded 10 direct Google phone calls and 4 direct website enquiries (likely also from Google). That's 14 leads over 6 weeks, or about 2.3 per week.
Those leads turned into 10 quoted jobs at an average job value of $521.
There's a lifetime value angle too. The owner shared that once a customer visits, they almost always come back for future vehicle work, which makes Google Maps leads extremely high-value over the long term.
✨ Bonus wins
We uploaded 26 new photos and 3 videos, giving a real lift to visual engagement, and replied to 41 customer reviews (including all the older ones) to build credibility and activity.
We also published 11 new Q&As answering common customer queries and shared 13 Google Business Profile posts highlighting services, updates and seasonal offers. Along the way, Remarkable Auto & Marine outranked key competitors across multiple suburbs.
💖 The Team Empathy difference, why we're loved
We put client experience and transparency first. We keep you updated on your results regularly and offer strategic marketing advice for the bigger picture of your business, and we're fully open about our process, giving you access to live results every month.
We're committed to the relationship, and we operate from a place of core values, which is why we engage so much. Your mission is our mission, so you can rest easy knowing we're here when you need us.
We're results-focused and committed to the short, medium and long-term growth of your business. We know what works, and you can trust us to build it out for you with the specifics of your situation front of mind. Our goal is to build the infrastructure your business needs for sustainable growth, and you own it.